Q:
Can you provide customized products for special project requirements?
A
Yes. Customization options include: ① Insulators: Voltage (10kV-500kV), shed design (anti-pollution/aerodynamic), and length; ② Tools: Load capacity, conductor size compatibility, and insulated handle length. The customization process takes 2-4 weeks (including sample testing), and we provide technical drawings for confirmation before mass production.
Q:
What is the lead time for bulk orders, and how is production progress tracked?
A
① Standard products: 7-15 days for bulk orders (≤1000 units);
② Customized products: 30-45 days.
We assign a dedicated project manager to each order, providing weekly production reports and real-time logistics tracking (via GPS or shipping platform). For urgent projects, we can prioritize production with a 30% capacity reserve.
